Changelog
v1.0.0 — Report System & Support Ticket Overhaul
21 September 2026
v1.0.0MajorNew21 September 2026
Major improvements to reporting, moderation support, and user support requests across Ur Gay Now.
What’s New
Report Management
- New admin report center
- Report statistics
- Advanced report filtering
- Report detail pages
- Staff assignment
- Status management
- Priority management
- Internal notes
- Resolution notes
- Dismissal reasons
- Escalation
- Audit logs
Public Reporting
- Gallery reporting
- Community reporting
- Staff profile reporting
- Event reporting
- Shop reporting
- News/announcement reporting
Report Tracking
- /report/me — your submitted reports
- /report/track/[token] — track a report by token
- /my-reports — personal report history
Support Tickets
- New support contact form
- Support categories
- Unique UGN-YYYY-XXXXX ticket numbers
- Ticket statuses
- Ticket priorities
- Guest submissions
- Staff Discord notifications
Improvements
Notifications
- Staff Discord notifications
- Reporter resolution notifications
- Report tracking links
Community
- Community page data aggregation
- Approved/published filtering
- Newest-first sorting
Infrastructure
- SupportRequest model
- Prisma migration
- Schema fixes
- sharp image optimization
Security & Moderation
Security
- Database-backed rate limiting
- IP and user rate limiting
- Duplicate report prevention
- Authentication checks
- Admin permission checks
- Anonymous reporting